Show HN: HNRelevant – Show related HN submissions in an integrated sidebar
4 by imadj | 1 comments on Hacker News. While browsing Hacker News, I wished for an easier way to find related submissions (instead of googling and going back and forth). So I made this small chrome extension that automatically shows relevant submissions on page load. It's intergrated as a sidebar right in the page (for ease & native look), with customization options for fine control. It's based on HN algolia search API[1] and uses the submission title as its initial query with the ability to customize the query if you're not satisfied with the initial results. Originally, I took it as an opportunity to try my hands at creating a browser extension, but I was quite satisfied with the result and so I decided to release it. [1] HN algolia search API: https://ift.tt/O3xSAvU
By BY MICHAEL BARBARO, ROB SZYPKO, NINA FELDMAN, STELLA TAN, LIZ O. BAYLEN, RACHEL QUESTER, DIANE WONG AND CHRIS WOOD from NYT Podcasts https://ift.tt/Dr1o0Ya
By BY SABRINA TAVERNISE, MARY WILSON, CARLOS PRIETO, PAIGE COWETT, DEVON TAYLOR, BRAD FISHER, DAN POWELL, ELISHEBA ITTOOP AND CHRIS WOOD from NYT Podcasts https://ift.tt/eotDJsa
By BY SABRINA TAVERNISE, ALEX STERN, RIKKI NOVETSKY, MOOJ ZADIE, LISA CHOW, LEXIE DIAO, MARION LOZANO, DIANE WONG AND CHRIS WOOD from NYT Podcasts https://ift.tt/xqGuwjs
By BY MICHAEL BARBARO, ROB SZYPKO, DIANA NGUYEN, SYDNEY HARPER, M.J. DAVIS LIN, JOHN KETCHUM, ELISHEBA ITTOOP, DAN POWELL AND CHRIS WOOD from NYT Podcasts https://ift.tt/yAEuVgO
Tell HN: OpenAI's billing features and customer support are barely functional
23 by theden | 6 comments on Hacker News. Thought I'd give a small warning to people thinking of paying for ChatGPT Plus. You're forced to use an intercom chat widget to open up customer support tickets, but the response times are abysmal. Currently I have this[1] issue, where an account doesn't get upgraded after going through the payment flow. It's been over a week with no reply. I paid money for a service that I'm not receiving. When/if they do respond, I have no idea if they'll reimburse the days I paid for nothing, who knows, there's no comms about it on their page. Note that it's a known problem, given they have a dedicated page for it on their help docs, and there's a massive thread[2] about it on their forums. Their refund policy[3] goes through the same chat flow, so one could end up paying for two months before they're finally issued a refund. I know they're scaling up, but I'm shocked at how bad this is, especially given they're using stripe for payments. Normally, even when in a move-fast type environment, billing logic/flow is one thing you have to get right before shipping a product to prod. They're breaking all sorts of consumer rights (especially here in Australia where they are strong). Between broken billing and their recent IAM issues, right now I'd jump at a competitor that can deliver these. 1. https://ift.tt/HjbVyPW 2. https://ift.tt/MQfYUxD 3. https://ift.tt/iYUn3BC